Refund policy
Return & Refund Policy
Thank you for supporting our work. We take great care in producing and fulfilling every item in our store. Because many of our products are made-to-order, limited edition, or produced through specialized partners, all sales are final. Please review your order carefully before placing it, as we do not accept returns, exchanges, or cancellations for any reason other than a damaged or incorrect item.
That said, your satisfaction matters to us. If your order arrives with a manufacturing defect or damage incurred during shipment, you must contact us within 7 days of delivery so we can evaluate the issue and make it right. To help us resolve the situation quickly, please include:
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A clear description of the issue
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Photos of the damaged or incorrect item
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Photos of the packaging, if applicable
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Your name and order number
Once received, our team will review your claim. If approved, we will arrange a replacement of the affected item at no additional cost. Please note that we do not provide refunds, and replacements are only issued in cases where the product is verified as defective or incorrect.
By completing a purchase through our store, you acknowledge and agree to this Return & Refund Policy.